Currently, the quality management systems developed in accordance with the requirements of the ISO 9001 standard are the best globally acknowledged safety mechanism that ensures the quality of products at all stages of its production (life) cycle and helps increase the productivity of companies. The ISO 9001 standard is used by companies and organizations in over 190 countries and is particularly popular in the European Union, the USA, Canada, Japan, that is, in countries that are actively engaged in international trade.
According to international experience, the introduction of a quality management system developed on the basis of the ISO 9001 standard in a company or organization, promotes the simplification of the services delivery system and improves its quality, establishes robust customer feedback system, improves the working climate, provides stable work in the conditions of staff turnover, promotes rational and effective decision-making based on facts. As a result, the activities of the company (organization) become more understandable and transparent, it establishes a clear division of responsibilities, increases the level of internal organization and reduces the number of mistakes.